Sales Automation & Customer ExperienceCRM & Automation

Quikro WhatsApp Automation & CRM Engine

Enterprise WhatsApp Business API automation platform with multi-agent customer support inboxes, automated drip campaigns, smart chatbot flows, and CRM deal sync.

The Business Challenge

Businesses were losing leads because multiple sales reps operated from disconnected personal WhatsApp numbers without centralized visibility or compliance.

The Engineering Solution

Implemented official Meta WhatsApp Cloud API integration with a shared team inbox, automated drip sequences, AI smart auto-responders, and full CRM deal pipeline integration.

Capabilities Implemented

Core Technical Features

Official WhatsApp Business green-tick API compliant integration

Multi-agent shared inbox with internal team notes and lead assignment rules

Visual drag-and-drop chatbot builder for FAQs, catalogs, and bookings

Automated broadcast campaigns with high open-rate delivery reporting

Technical Stack & Foundation

Architecture & Technologies

Node.js webhook handler, Redis message queue for instant throughput, PostgreSQL message store, and Next.js frontend.

WhatsApp Cloud APINode.jsRedisPostgreSQLWebhooks

Impact & Return

Measurable Operational Results

Delivering tangible business value through robust software engineering and data clarity.

98% message open rate compared to standard 18% email open rates

Response time to incoming leads slashed from 2 hours to under 5 seconds

Integrated pipeline tracking providing complete revenue attribution

Ready to Transform Your Business?

Let's Build Something Amazing Together

From specialized Gulf Real Estate solutions and AI Voice Calling Agents to WhatsApp Automation, Desktop ERP, and mobile apps — Quikro engineers technology that accelerates growth.

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